![]() We will review this photo and contact you at our earliest convenience to discuss you options in relation to the product issue. Upon us receiving the notification of damage or a manufacturing issue, we may request photographic evidence of the parcel and/or the particular product that has the issue. Popcultcha will only accept returns, process refunds, or exchange goods if we are contacted or notified within 7 days of you receiving the goods at your nominated delivery address. If this is the case with your item, please contact Popcultcha immediately via email to or via telephone on 1300 586 291 (Aussie Hotline) or +61 3 5240 7979 (International Customers). ![]() However, sometimes items do become damaged in transit or there is some sort of manufacturing issue thereby making the goods unfit for their intended purpose. We recognise the importance of buying mint condition collectables and do the best we possibly can to ensure they remain that way from door to door. Here at Popcultcha, we take pride in ensuring that your goods are packed carefully and arrive safely to your nominated delivery address. The seller will arrange the return pick up for these items.įor seller-fulfilled items from Sports collectibles and Entertainment collectibles categories, the sellers need to be informed of the damage / defect within 10 days of delivery.We don't like to brag at Popcultcha, but having been in the collectables industry for over 27 years now, we know all about mint condition collectables and the fastidious nature of collecting stuff! What's more is that most of us Popcultcha Peeps are collectors ourselves! What this means for you is that we pack your orders the way we like to receive our own orders, so we take the utmost care in ensuring your goodies get from our HQ to your home safely and securely. These items are not eligible for self-return. Note: For seller fulfilled items from Books, Movies & TV Shows categories, the sellers need to be informed of the damage/ defect within 14 days of delivery.įor seller-fulfilled items from Fine Art category, the sellers need to be informed of the damage / defect within 10 days of delivery. Learn more about returning seller fulfilled items. If you do not receive a response from the seller for your return request within two business days, you can submit an A-to-Z Guarantee claim. If you’ve received a seller-fulfilled product in a condition that is damaged, defective or different from its description on the product detail page on Amazon.in, returns are subject to the seller's approval of the return. ![]() The return timelines for seller-fulfilled items sold on Amazon.in are equivalent to the return timelines mentioned above for items fulfilled by Amazon. On the basis of the technician's evaluation report, we will provide resolution. Before returning a Tablet, the device should be formatted and screen lock should be disabled.įor few products, we may schedule a technician visit to your location. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, CDs and original accessories in manufacturer packaging for a successful return pick-up. Brands -HP, Lenovo, AMD, Intel, Seagate, Crucial The Ultra Ball plush toy is inspired by Pokemon anime, trading cards, Let's Go, Sword and Shield and Nintendo video game series Makes a great gift for fans of Pokemon - Your favorite Pokmon character is waiting for you Officially licensed Pokmon merchandise. Replacement for defective products, products with quality issues cannot be provided if the brand has not confirmed the same through a letter/email. If the product is confirmed as defective by the brand then customer needs to get letter/email confirming the same and submit to Amazon customer service to seek replacement. In case of defective, product quality related issues for brands listed below, customer will be required to approach the brands’ customer service center and seek resolution. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged or different item delivered to you. Tablets (new and certified refurbished) 7 Days Replacement
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